[{"data":1,"prerenderedAt":324},["ShallowReactive",2],{"site-content:en:produkt-ecchat":3},{"text":4,"data":235,"meta":320,"parentName":12},{"a11y.skip":5,"a11y.menu_open":6,"a11y.menu_close":7,"a11y.main_nav":8,"a11y.breadcrumb":9,"a11y.lang":10,"nav.home":11,"nav.products":12,"nav.services":13,"nav.case":14,"nav.blog":15,"nav.about":16,"nav.contact":17,"nav.career":18,"nav.cta":19,"nav.products_label":20,"nav.products_all":21,"nav.services_label":22,"nav.services_all":23,"nav.flagship":24,"nav.flagship_title":25,"nav.flagship_desc":26,"nav.flagship_cta":27,"nav.help_title":28,"nav.help_desc":29,"nav.help_cta":30,"topbar.hours":31,"footer.tagline":32,"footer.desc":33,"footer.services":13,"footer.products":12,"footer.company":34,"footer.contact":17,"footer.hours":35,"footer.privacy":36,"footer.cookies":37,"footer.cookie_settings":38,"cta.default_title":30,"cta.default_desc":39,"cta.eyebrow":40,"cta.person":41,"cta.person_role":42,"cta.reply_time":43,"form.name":44,"form.email":45,"form.phone":46,"form.company":34,"form.topic":47,"form.message":48,"form.topics":49,"form.consent1":57,"form.consent2":58,"form.submit":30,"form.sending":59,"form.success_title":60,"form.success_desc":61,"form.error_generic":62,"form.error_required":63,"form.error_email":64,"form.error_consent":65,"form.error_rate":66,"form.error_spam":67,"form.error_file":68,"form.error_file_size":69,"form.error_captcha":70,"form.nojs_captcha":71,"newsletter.eyebrow":72,"newsletter.h2":73,"newsletter.p":74,"newsletter.li":75,"newsletter.li2":76,"newsletter.li3":77,"newsletter.inline_h3":78,"newsletter.inline_p":79,"newsletter.email":80,"newsletter.placeholder":81,"newsletter.submit":82,"newsletter.consent":83,"newsletter.note":84,"newsletter.success_title":85,"newsletter.success_desc":86,"newsletter.error_consent":87,"newsletter.error_email":64,"newsletter.error_exists":88,"newsletter.error_unavailable":89,"newsletter.error_generic":90,"kraj.pl":91,"kraj.uk":92,"case.shot_desktop_alt":93,"case.shot_mobile_alt":94,"case.shot_open":95,"lightbox.label":96,"lightbox.close":97,"lightbox.prev":98,"lightbox.next":99,"lightbox.count":100,"career.name":44,"career.email":45,"career.link":101,"career.position":102,"career.position_placeholder":103,"career.position_open":104,"career.cv":105,"career.cv_hint":106,"career.message":107,"career.consent":108,"career.submit":109,"career.success_title":110,"career.success_desc":111,"cookie.text":112,"cookie.accept":113,"cookie.reject":114,"cookie.settings":115,"cookie.settings_title":38,"cookie.necessary":116,"cookie.necessary_desc":117,"cookie.analytics":118,"cookie.analytics_desc":119,"cookie.save":120,"chat.title":121,"chat.status":122,"chat.panel_title":123,"chat.close":124,"e404.eyebrow":125,"e404.title":126,"e404.desc":127,"e404.home":11,"e404.products":20,"e404.services":128,"e404.contact":17,"common.read_more":129,"common.all_articles":130,"common.filter_all":131,"hero.nav.aria-label":9,"hero.a":11,"hero.a2":12,"hero.span":50,"hero.p":132,"hero.span2":24,"hero.h1":133,"hero.p2":134,"hero.a3":135,"hero.a4":136,"hero.img.alt":137,"korzysci_liczbowe.span":138,"korzysci_liczbowe.span2":139,"korzysci_liczbowe.span3":140,"korzysci_liczbowe.span4":141,"korzysci_liczbowe.span5":140,"korzysci_liczbowe.span6":142,"korzysci_liczbowe.span7":143,"jak_dziala.p":144,"jak_dziala.h2":145,"jak_dziala.p2":146,"jak_dziala.img.alt":147,"funkcje.p":148,"funkcje.h2":149,"funkcje.p2":150,"bezpieczenstwo_i_integra.h2":151,"bezpieczenstwo_i_integra.p":152,"bezpieczenstwo_i_integra.h22":153,"bezpieczenstwo_i_integra.p2":154,"bezpieczenstwo_i_integra.span":155,"bezpieczenstwo_i_integra.span2":156,"bezpieczenstwo_i_integra.span3":157,"bezpieczenstwo_i_integra.span4":158,"bezpieczenstwo_i_integra.span5":159,"bezpieczenstwo_i_integra.span6":160,"bezpieczenstwo_i_integra.span7":161,"bezpieczenstwo_i_integra.span8":51,"harmonogram_wdrozenia.p":162,"harmonogram_wdrozenia.h2":163,"duet_z_ecsearch.p":164,"duet_z_ecsearch.h2":165,"duet_z_ecsearch.p2":166,"duet_z_ecsearch.a":167,"referencje.p":168,"referencje.h3":169,"referencje.span":170,"referencje.span2":171,"referencje.span3":172,"referencje.p2":173,"referencje.p3":174,"referencje.a":175,"faq.p":176,"faq.h2":177,"faq.p2":178,"cta.naglowek":135,"cta.opis":179,"nav.produkty":180,"nav.uslugi":203,"nav.firma":224},"Skip to content","Open menu","Close menu","Main navigation","Breadcrumb","Language","Home","Products","Services","Case studies","Blog","About us","Contact","Careers","Book a consultation","Our products","All products →","What we do","All services →","Flagship product","See ecChat in action","An AI assistant that handles your store's customers on its own.","Try the demo →","Not sure where to start?","A 30-minute conversation about your processes - you'll leave with concrete recommendations.","Book a free consultation","We reply within 1 business day · Mon-Fri 7:00-17:00 CET","Software · AI · Web","Custom software, e-commerce and AI implementations - with measurable results, in Poland and the UK.","Company","Mon-Fri 7:00-17:00 CET","Privacy policy","Cookie policy","Cookie settings","A 30-minute conversation about your processes. You'll leave with concrete recommendations - whether or not you decide to work with us.","Let's talk","Sebastian Haja","CEO","We reply within 1 business day.","Full name *","E-mail *","Phone","Topic","Message *",[50,51,52,53,54,55,56],"ecChat","ecSearch","online store","custom system","AI implementation","mobile app","other","I consent to the processing of my personal data by eConnect4U Sp. z o.o. for the purpose of responding to my enquiry. The processing rules are described in the \u003Ca href=\"{{privacy}}\">privacy policy\u003C\u002Fa>. *","I consent to receiving commercial information from eConnect4U Sp. z o.o. by electronic means (e-mail, phone). I can withdraw this consent at any time.","Sending…","Thank you for your message","We'll get back to you within 1 business day.","Something went wrong. Please try again or e-mail info@econnect4u.pl.","Please fill in the fields marked with an asterisk.","Please enter a valid e-mail address.","Consent to data processing is required.","Too many submissions from this address. Please try again in a moment or call: +48 889 112 197.","Submission rejected by the anti-spam filter. If this is a mistake, e-mail info@econnect4u.pl.","Please attach your CV as a PDF (max. 10 MB).","The CV file is too large - the maximum size is 10 MB.","We could not confirm you are not a bot. Please refresh the page and try again.","Sending the form requires JavaScript. You can also e-mail info@econnect4u.pl.","Newsletter","Straight talk on e-commerce and AI, straight to your inbox","New articles, case studies and lessons from real deployments - no marketing fluff. We write when we have something to say, no more than twice a month.","New articles and case studies with real numbers","At most two e-mails a month","Unsubscribe at any time with a single e-mail","More articles straight to your inbox","New posts and case studies, at most twice a month. No spam, unsubscribe at any time.","E-mail address *","e.g. jane@company.co.uk","Subscribe","I consent to receiving the eConnect4U Sp. z o.o. newsletter (new articles, case studies, product and service news) by e-mail at the address provided. I can withdraw this consent at any time by writing to info@econnect4u.pl - the processing rules are described in the \u003Ca href=\"{{privacy}}\">privacy policy\u003C\u002Fa>. *","Your address goes only onto our mailing list - we never pass it on or combine it with other data.","Thank you, you're on the list","We have saved your address. You will hear from us when we publish something new - no more than twice a month.","Tick the newsletter consent box to subscribe.","This address is already on the list - nothing more to do.","Newsletter sign-up is temporarily unavailable. Please try again later or write to info@econnect4u.pl.","Sign-up failed. Please try again or write to info@econnect4u.pl.","Poland","United Kingdom","{{name}} home page on a laptop screen","Mobile version of the {{name}} website","Enlarge screenshot","Screenshot preview","Close preview","Previous screenshot","Next screenshot","%i of %n","LinkedIn \u002F GitHub","Position *","Choose a position","Spontaneous application (other position)","CV (PDF, max. 10 MB)","One PDF file up to 10 MB. You can also just share a LinkedIn or GitHub link.","A few sentences about you *","I consent to the processing of my personal data by eConnect4U Sp. z o.o. for recruitment purposes. The processing rules are described in the \u003Ca href=\"{{privacy}}\">privacy policy\u003C\u002Fa>. *","Send application","Thank you for your application","We'll get back to you within a week.","We use essential cookies to keep the site working properly. Analytics cookies are enabled only with your consent. Details in our \u003Ca href=\"{{cookies}}\">cookie policy\u003C\u002Fa>.","Accept all","Essential only","Settings","Essential","Required for the site to work (e.g. remembering your language and your choice in this window). Always active.","Analytics","Help us understand how you use the site (visit statistics). Anonymous, enabled only with your consent.","Save choice","Talk to the assistant","Available","ecChat - live demo","Close","Error 404","This page doesn't exist - but we have something better","The address may have changed when the site was rebuilt. See what we do, or write to us - we'll reply within 1 business day.","Our services","Read more →","All articles →","All","ecChat · AI assistant","Your best salesperson. Works 24\u002F7 and never keeps anyone waiting","ecChat is an AI assistant for e-commerce and service businesses: it answers customer questions, checks order statuses, recommends products and closes sales. Trained on your offer, speaking in your tone.","Book an ecChat demo","How it works →","ecChat illustration - a network of AI assistant chat bubbles","up to \u003Cspan data-count=\"60\">60\u003C\u002Fspan>%","shorter customer service time","product data from live deployments","fewer abandoned baskets","availability without extra headcount","in every package","How it works","Three steps from brief to a working assistant","Everything - including hosting and the admin panel - comes in the package.","Illustration: a customer chatting with a shopping assistant on her phone in the evening","Features","Salesperson, adviser and analyst in one","Admin panel, statistics and hosting included.","Security and GDPR","EU hosting, encryption, full GDPR compliance. Data and conversations remain the property of your company - the models do not train on your data.","Integrations","We connect ecChat to your systems via API. Native integration with the E20 Platform and ecSearch.","CRM","ERP","CMS","Databases","Calendars","PIM","E20 Platform","Timeline","Full deployment with integrations: from brief to launch in 6-8 weeks","Works best as a pair","ecChat advises. ecSearch finds","Together they cover the customer's full journey in your store: from typing a query to completing the basket. We offer a bundle discount when both are deployed together.","Discover ecSearch →","Case study · Ciepło24.pl","24\u002F7 customer service without growing the team","cases closed without an agent","assistant on the front line","See the case study →","Live deployments","ecChat works at \u003Cstrong class=\"x-jncfhb\">Ciepło24\u003C\u002Fstrong> and \u003Cstrong class=\"x-jncfhb\">Segway Kosiarki\u003C\u002Fstrong>, among others, and the \u003Cstrong class=\"x-jncfhb\">ASPshop\u003C\u002Fstrong> deployment is in progress.","Product website: ec-chat.pl ↗","FAQ","Common questions about ecChat","Can't find the answer? \u003Ca href=\"#kontakt\" class=\"link-fx link-bold\">Ask us directly\u003C\u002Fa>.","We will show you the assistant on examples from your industry and estimate the impact on your store. 30 minutes, no obligation.",[181,185,189,193,198],{"route":182,"name":50,"desc":183,"img":184},"produkt-ecchat","AI assistant - 24\u002F7 customer service","ecchat_hero",{"route":186,"name":51,"desc":187,"img":188},"produkt-ecsearch","Intelligent AI search for online stores","search_hero",{"route":190,"name":161,"desc":191,"img":192},"produkt-platforma-e20","Our own e-commerce engine","e20_hero",{"route":194,"name":195,"desc":196,"img":197},"produkt-wms","WMS","Warehouse management integrated with your store","wms_box",{"route":199,"name":200,"desc":201,"img":202},"produkt-flatcake","FlatCake CMS","Lightweight flat-file CMS with an AI layer","flatcake_hero",[204,208,212,216,220],{"route":205,"name":206,"desc":207},"usluga-wdrozenia-ai","AI implementations","Process automation on Anthropic models",{"route":209,"name":210,"desc":211},"usluga-systemy-dedykowane","Custom systems","CRMs, B2B portals, apps built around your process",{"route":213,"name":214,"desc":215},"usluga-aplikacje-webowe","Web applications","From MVP to systems for thousands of users",{"route":217,"name":218,"desc":219},"usluga-e-commerce","E-commerce","Custom stores on the E20 Platform",{"route":221,"name":222,"desc":223},"usluga-aplikacje-mobilne","Mobile apps","React Native, NativeScript, Android",[225,227,229,231,233],{"route":226,"name":16},"o-nas",{"route":228,"name":14},"case-studies",{"route":230,"name":15},"blog",{"route":232,"name":18},"kariera",{"route":234,"name":17},"kontakt",{"jakDziala":236,"funkcje":252,"harmonogram":284,"faq":304},[237,242,247],{"num":238,"delay":239,"title":240,"desc":241},"01",0,"We connect the knowledge","Product catalogue, FAQ, documents, terms and conditions - via API or the admin panel.",{"num":243,"delay":244,"title":245,"desc":246},"02",0.06,"We train and brand","Tone of voice, brand persona, conversation scenarios, boundaries of competence.",{"num":248,"delay":249,"title":250,"desc":251},"03",0.12,"We launch and measure","A panel with statistics, conversation history and conversion reports.",[253,256,260,264,268,272,276,280],{"delay":239,"title":254,"desc":255},"Product adviser","Guides the customer from a need to a specific product - suggests 2-3 options with reasoning.",{"delay":257,"title":258,"desc":259},0.05,"Order statuses","Integration with your store\u002FERP: the customer asks, ecChat checks and answers.",{"delay":261,"title":262,"desc":263},0.1,"Closing the sale","Responds to hesitation, reminds about the basket, suggests complementary products.",{"delay":265,"title":266,"desc":267},0.15,"Recognising who it is talking to","Tells a consumer from a professional and adjusts its tone and technical level.",{"delay":269,"title":270,"desc":271},0.2,"Handover to sales","When a human is needed: hands over the conversation, arranges contact, captures the lead.",{"delay":273,"title":274,"desc":275},0.25,"Multi-language","PL\u002FEN and more languages - one assistant for all your markets.",{"delay":277,"title":278,"desc":279},0.3,"Admin panel","AI training module, statistics, full conversation history, hosting included.",{"delay":281,"title":282,"desc":283},0.35,"Reports and analytics","What customers ask about, what is missing from your offer, where sales are leaking.",[285,289,294,299],{"czas":286,"delay":239,"title":287,"desc":288},"Week 1","Analysis and brief","Scope of knowledge, integrations, tone of voice, scenarios.",{"czas":290,"delay":291,"title":292,"desc":293},"Weeks 2-5",0.08,"Integration and training","Connecting the catalogue and systems, training the assistant, branding.",{"czas":295,"delay":296,"title":297,"desc":298},"Week 6",0.16,"Testing with your team","Edge-case scenarios, answer corrections, escalation set-up.",{"czas":300,"delay":301,"title":302,"desc":303},"Weeks 6-8",0.24,"Launch + stabilisation","Production launch and 30 days of stabilisation support.",[305,308,311,314,317],{"q":306,"a":307},"How is ecChat different from a regular chatbot?","It does not run on rigid scripts. It understands questions in natural language, uses your catalogue and documents, and holds a conversation like an adviser.",{"q":309,"a":310},"Does ecChat hallucinate?","It answers only from the connected knowledge. When it does not know the answer, it says so plainly and hands the conversation over to a human.",{"q":312,"a":313},"How long does deployment take?","Typically 2-4 weeks for a standard catalogue and integrations (as it was at Ciepło24). With extensive ERP, CRM and multi-system integrations: up to 6-8 weeks from brief to production launch.",{"q":315,"a":316},"How do you charge?","A one-off implementation fee + a monthly subscription. Pricing depends on the scope of integrations - book a consultation.",{"q":318,"a":319},"What about GDPR?","EU hosting, a data processing agreement, encryption. The conversations are the property of your company.",{"title":321,"description":322,"type":323,"nav_title":50,"product_name":50},"ecChat - AI assistant for e-commerce and business | eConnect4U","ecChat serves customers 24\u002F7: answers questions, checks orders, advises and closes sales. Up to 60% shorter service time. CRM, ERP and CMS integrations. GDPR.","website",1794571394471]